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Terms of service

Welcome to Velzar. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

Velzar is an online clothing brand based in India.
By using our website, you agree to these Terms & Conditions, our Privacy Policy, and other policies displayed on the site.
We may update these terms at any time without prior notice.

2. Products & Availability

All product details, images, and descriptions on our site are for informational purposes.
We make every effort to ensure accuracy, but slight variations in color or design may occur due to screen displays.
Some products may be limited edition and may not be restocked once sold out.

3. Orders & Payments

Orders are confirmed only after successful payment.
We accept the payment methods listed at checkout.
Prices are inclusive of applicable taxes unless otherwise stated.

4. Shipping

We currently ship only within India.
Orders are usually processed within 2–3 business days.
Estimated delivery is 5–7 business days depending on your location.
Delays may occur due to factors beyond our control (e.g., courier delays, strikes, natural events).

5. Returns & Exchanges

Returns are accepted within 5 days of delivery if items are unused, unwashed, and in original packaging with tags intact.
Certain items (sale, discounted, or accessories) are not eligible for return or exchange.
Refunds will be provided as The Velzar gift card for the full amount of the purchase.

6. Intellectual Property

All content on this website, including logos, designs, images, and text, is owned by Velzar and protected by copyright laws.
You may not copy, reproduce, or distribute any content without prior written consent.

7. Limitation of Liability

Velzar is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Product care instructions must be followed; Velzar is not liable for damages caused by misuse.

8. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Mumbai, India.

9. Contact Us

For questions regarding these Terms & Conditions, please reach us via our Contact Us page or email.