Shipping policy

Processing Time: We prep your drip within 2–3 business days after order confirmation.

Delivery Timeline: Most orders arrive in 5–7 business days (depends on your location).

Shipping Charges: Free shipping on prepaid orders across India 🚚
For Cash on Delivery, a ₹50 confirmation fee applies.

Why ₹50 for COD?
We first confirm your order, then proceed with shipping. The ₹50 helps us avoid fake orders and cover basic logistics — thank you for supporting Velzar, a bootstrapped brand built from scratch 🖤

Order Tracking: Once shipped, you’ll receive tracking details via SMS or email.

Service Area: Currently shipping only within India 🇮🇳

Returns: Accepted within 5 days from the delivery date.

Customer Support Hours:
Monday–Saturday | 10:00 AM – 7:30 PM